When plumbing emergencies hit, every missed call is a missed opportunity — and a frustrated customer. DSM Rooter, a trusted plumbing company serving local communities, needed a way to capture every call even when technicians were on jobs or after hours.
With Magicline.ai, their AI receptionist answers every inbound call instantly. It captures names, addresses, and service needs, creates follow-up tasks, and even calls customers back to confirm appointments. DSM Rooter no longer loses urgent calls to voicemail, and their repeat business has grown as customers experience smoother, more reliable communication.
The Challenge
Missed calls during busy hours. Voicemails piling up. No clear record of who needed what. DSM Rooter was losing leads and frustrating customers who expected a fast response when their pipes burst or drains clogged.
Never miss a call. Never miss a customer.
Set up AI call answering for your business in under 10 minutes.
Start free trial →The Solution
Magicline.ai answers every call 24/7, captures the details, and turns them into actionable tasks. The AI can call customers back, confirm appointments, and send summaries to the team — so nothing slips through the cracks.
The Results
Fewer missed calls. More repeat customers. Less time spent playing phone tag. DSM Rooter now responds to every inquiry quickly and professionally, even when the team is in the field.