Construction & Trades
AI front desk workflow for service businesses
MagicLine is the customizable AI front desk workflow for service businesses. It answers calls, captures what each customer needs, and routes every conversation into the right next step for your industry.
Available on iOS, Android, and WebSetup in minutesNo hardware required
1Answers calls
2Captures details
3Routes next step
Workflow starts with a call
Hear the first step of your AI workflow.
Enter your details and watch the first step: MagicLine answers like your business, captures the need, and starts the workflow.
Free · No signup · 2 min experience
Instant answer
No voicemail
9:41
Your Business
MagicLine AI
Decline
Accept
Custom workflows for every service industry
Each industry gets different intake questions, routing logic, and next steps.
The problem
Every missed call is lost revenue.
When your team is busy, after hours, or out on a job, new customers still call. Most of them will not call twice.
Without MagicLine — You're losing jobs every day
Missed calls. Missed chances. No idea why you lost the job.
- Missed calls when you're with customers or on a job
- Voicemails pile up — but you never have time to listen
- Details stuck in your head, then forgotten
- Follow-ups only when you finally remember
- Customers "think about it"... and disappear
- No idea why a lead didn't book or what went wrong
- Can't see patterns across calls, texts, and messages
- Hard to help non-English-speaking customers
- Hours wasted calling people back one by one
- Spam calls interrupting your day
You're working harder, but not growing faster.
With MagicLine.ai — Your business finally runs the way it should
Every customer answered, followed up, and analyzed for you — 24/7.
Your AI doesn't just answer and return calls — it learns from every conversation and shows you how to win more jobs.
- Every call answered instantly, even when you're busy or closed
- Clean summaries after each call (names, needs, address, details)
- AI calls customers back for you — confirms appointments, collects info
- Automatic follow-ups for leads who didn't book
- Helps customers in their own language (English + Spanish + 100+ more)
- Every conversation becomes tasks, reminders, and next steps
- AI tells you exactly why a customer didn't book
- Finds hesitation moments, price doubts, confusion, or missing info
- Sees patterns across calls/texts — what drives your business up or down
- Gives clear suggestions to improve your close rate and customer experience
- Filters spam so only real customers get through
- You focus on the job — AI handles the communication and insights
AI workflow
Your industry workflow, automated end to end.
MagicLine adapts to how your business works: answer, qualify, route, schedule, follow up, summarize, and trigger the right next step.
Answer
Pick up every inbound call professionally when your team is busy, closed, or on a job.
Qualify
Capture service need, address, urgency, budget signals, preferred time, and contact details.
Route
Send each request toward the right next step: appointment, callback, estimate, intake, or dispatch.
Schedule
Move qualified callers toward appointments, callbacks, dispatch windows, or calendar bookings.
Follow up
Call or text customers back to confirm appointments, collect missing info, and re-engage leads.
Summarize
Turn every conversation into summaries, tasks, reminders, and next steps your team can act on.
How MagicLine works
MagicLine answers calls, asks the right questions for your business, routes the next step, sends summaries, and follows up — automatically.
Step 1
Answers every call
The moment a customer calls, MagicLine picks up — 24/7, in any language. No hold music. No voicemail. No missed opportunity, even at 2am or on a Sunday.
Step 2
Asks industry-specific questions
A plumber needs urgency and address. A med spa needs treatment interest and consultation timing. MagicLine captures the details that matter for your workflow.
Step 3
Routes the right next step
Each call moves toward the next action your business needs: booking, dispatch, estimate intake, consultation request, staff callback, or reminder.
Step 4
Sends you a summary
The moment the call ends, a clean AI summary lands in your shared inbox. Caller name, need, address, urgency — everything organized and ready to act on. No voicemails to replay.
Step 5
Follows up automatically
Didn't close on the first call? MagicLine follows up with leads who didn't book, sends text confirmations, and re-engages customers — so no job slips through the cracks.
Real-time translation
Phone and message — translated in real time
Whether it's a live call or an incoming text, MagicLine.ai translates instantly so you can serve customers in any language.
Voice translation on calls
Real-time bidirectional translation during live phone conversations.
Bidirectional voice translation
Both you and your customer hear the conversation in your own language during the live call — no waiting, no confusion.
Real-time, low latency
Translation happens as you speak. Natural back-and-forth conversation without awkward pauses or delays.
100+ languages on calls
English, Spanish, Mandarin, Arabic, Hindi, and many more. Serve customers in their preferred language.
Message and text translation
Incoming SMS, chat, and voicemail transcribed and translated.
SMS and chat translation
Incoming texts and messages are translated before they reach you. Reply in your language; AI sends it in theirs.
Summaries in your language
Call and message transcripts are summarized and translated. Get the full picture without language barriers.
Unified multilingual inbox
All customer conversations — calls, texts, voicemails — in one place, translated and ready for you to act on.
Customer Stories
Where it starts: the always-on partner for the real economy.
Home Services
Never Miss a Booking: How a roofing company doubled leads with 24/7 AI call answering
Read story >
Hospitality
Winery owner with MagicLine.ai: Answer every call during harvest season and never lose a sale
Read story >Pricing
Simple pricing for freelancers and small businesses.
Starter
Set up your business number in minutes. Never miss a call.
$199.99 / year
- AI receptionist answers when you can't
- AI calls customers back for you
- Books appointments to your calendar
- Real-time call translation & text translation in 100+ languages
- Call summaries, to-dos, and follow-up tasks after each call
- Live chat support
Loved by 1M+ freelancers and small businesses
Join freelancers and small businesses who never miss a call.
“I'm on jobs all day — no time to answer the phone. MagicLine.ai catches every call, gets the details, and the AI even calls customers back to confirm. Game changer.”
Zero missed callseven when I'm on siteContractor
Home services
“We used to lose leads because voicemails piled up. Now every call is answered instantly. The AI follows up with people who didn't book — we're closing way more.”
More jobs bookedfrom automated follow-upsSalon owner
Beauty & wellness
“Spanish-speaking customers are a big part of our base. MagicLine.ai answers in their language, captures what they need, and I get a clear summary. No more language barriers.”
24/7 multilingualanswer and call backPlumber
Local HVAC & plumbing
Frequently asked questions
MagicLine.ai is an AI receptionist that answers every inbound call 24/7. It greets callers, captures their name, phone number, and what they need, then creates a summary and task for you. You get the details and can call back when you're free — no more voicemails or missed leads.
Get in touch
Tell us about your use case and we'll reply within 1 business day.
Turn every call into the right next step.
Let MagicLine answer more calls, capture the right details, and route each customer into your industry's workflow.